At Gurti Farms, we aim to deliver your organic products safely and on time. Please read our shipping guidelines below.

1. Order Processing Time

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  Orders are processed within 1–2 business days after payment confirmation.
  
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  Orders placed on weekends or public holidays will be processed on the next business day.
  

2. Shipping Time & Delivery

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  Standard delivery within India usually takes 3–7 business days depending on your location.
  
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  Remote or rural areas may take a little longer.
  
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  You will receive a tracking link once your order has been shipped.
  

3. Shipping Charges

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  Free shipping on orders above ₹[Add Amount].
  
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  A flat shipping fee of ₹[Add Amount] applies on orders below the free shipping threshold.
  
  (You can customise this as per your pricing.)
  

4. Order Tracking

Once your order is dispatched, you will receive:

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  A confirmation email/SMS
  
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  A tracking number to monitor your shipment status
  

5. Delivery Attempts

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  Our delivery partners will make 1–2 attempts to deliver your package.
  
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  If unreachable or undeliverable, the product may be returned to us.
  

6. Damaged / Missing Products

If your package arrives damaged, tampered, or with missing items:

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  Inform us within 24–48 hours of delivery
  
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  Share clear photos/videos of the product and packaging
  

We will assist you with replacement or refund as per our Refund Policy.

7. International Shipping

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  Currently, we do not offer international shipping.
  
  (If you want to add later, I can rewrite this.)
  

8. Incorrect Address / Failed Delivery

We are not responsible for delays or non-delivery caused by:

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  Incorrect or incomplete addresses
  
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  Customer unavailability
  
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  Issues related to courier partners beyond our control
  

Re-shipping charges may apply.